14 day money back guarantee

Full details of all terms, conditions and exclusions are contained in your policy documnet and sbject to no claims being made we will provide you with a full premium refund if you are dissatisfied in any way with the cover provided.

Claims procedure

Wherever possible we will authorise the claim direct to the repairer, subject to apporval of the claim form and estimate.

Complaints procedure

We sincerely hope that you will never have need to complain. However, in compliance with GISC General Insurance code for the private customers, a full complaints procedure is detailed on your Certificate of Insurance which will be isssued to you when your application is processed.

Premier care warranty plus for in-home products

We have produced a brand new extended warranty that includes insurance. This means that should you have an accident, such as to spill a hot drink or drop the controller to your riser chair, you will now be covered. This exciting development ensures that you have the best possible protection for all your in-home products and is applicable to the following:

• Stairlifts
• Elctric Beds
• Riser Chairs
• Hoists

Please Note

The premiums shown on the policy application actually include this new form of protection. Should you require further details please do not hesitate to ring the:

MBL helpline: 01476 593887