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Information we collect from you

Discountscooters.co.uk/Active Mobility Vehicles Ltd  is incorporated in England carrying on business as suppliers of mobility equipment  spares and  associated products to retail customers. We are committed to protecting any data that we collect concerning you. By using our services you agree to the use of the data that we collect in accordance with this Privacy Policy.

We are committed to protecting your privacy

We collect the minimum amount of information about you necessary to provide you with a satisfactory service. This Policy indicates the type of processes that may result in data being collected about you. Your use of this website gives us the right to collect that information.

Information Collected

We may collect any or all of the information that you give us depending on the type of transaction you enter into, including your name, address, telephone number, fax number and email address, together with data about your use of the website. Other information that may be needed from time to time to process a request may also be collected as indicated on the website.
[Data in relation to credit card payments is processed by a third party but they do not share your information with any other organizations and only use it for the basis of the individual transaction.]

Information Use

We use the information collected primarily to process the task for which you visited the website. Data collected in the UK is held in accordance with the General Data Protection Regulations (GDPR). All reasonable precautions are taken to prevent unauthorized access to this information. This safeguard may require you to provide additional forms of identity should you wish to obtain information about your account details ie login details.

Cookies

Your Internet browser has the in-built facility for storing small files- "cookies" - that hold information which allows a website to recognize your account. Our website takes advantage of this facility to enhance your experience. You have the ability to prevent your computer from accepting cookies but, if you do, certain functionality on the website may be impaired.

Disclosing Information

We do not disclose any personal information obtained about you from this website to third parties except when we need to do so in order to complete the transaction – e.g. when arranging for a courier company to deliver goods that you have ordered. We may also use the information to keep in contact with you and inform you of developments associated with our business. You will be given the opportunity to remove yourself from any mailing list or similar device. If at any time in the future we should wish to disclose information collected on this website to any third party, it would only be with your knowledge and consent.

Changes To This Policy

Any changes to our Privacy Policy will be placed here and will supersede this version of our Policy. We will take reasonable steps to draw your attention to any changes in our Policy if you are on our mailing list. However, to be on the safe side, you should read this document each time you use the website to ensure that it still meets with your approval.

Privacy Policy updated 03/05/2018 in accordance with GDPR.

Contacting Us

If you have any questions about our Privacy Policy, or if you want to know what information we have collected about you, please email us at [email protected]  You can also correct any factual errors in that information or require us to remove your details from any list under our control.

By placing an order on this website, you consent to the collection, use and transfer of your information under the terms of this policy. We collect information about you for 2 reasons: firstly, to process your order and secondly, to provide you with the best possible service.

INFORMATION THAT WE COLLECT FROM YOU

When you visit or order products from Discountscooters.co.uk you may be asked to provide certain information about yourself including your name, contact details and credit or debit card information. 

We may also collect information about your usage of our website as well as information about you from messages you post to the website and  or e-mails sent to us. 

To maintain our customer service standards and to assist staff training, we may record and monitor incoming calls.

We do not store credit card details nor do we share customer details with any third parties.

COOKIES

"Cookies" are small pieces of information that are stored by your browser on your computers hard drive. The cookies created by this site do not contain any personally identifying information, but they do enable you to store items in your shopping basket. Most web browsers automatically accept cookies, but you can usually prevent your browser from doing so. Cookies are required to be enabled for the ordering process to work.

This website uses Google Analytics, a web analytics service provided by Google, Inc. ("Google"). Google Analytics uses "cookies", which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

This website uses Hitslink by Net Applications to analyze traffic to this website. Hitslink uses cookies to enhance the ability to track page views and visitor usage patterns. The cookie is used to help us measure the number of visits, average time spent, page views and other statistics relating to your use of this site. This information does not in any way reveal any personal data about visitors.

USE OF YOUR INFORMATION

Your information will enable us to provide you with access to all parts of our website and to supply the goods you have requested. It will also enable us to bill you and to contact you where necessary concerning your orders. We will also use and analyze the information we collect so that we can administer, support, improve and develop our services. 


We may use your information to contact you for your views on our services and to notify you occasionally about important changes or developments to the website or our services. Further, where you have consented, we might also use your information to let you know by email about other products and services which we offer which may be of interest to you. If you change your mind about being contacted in the future, please let us know.

Mailing List - Our newsletter is designed to keep you up to date with our new products and special offers. Our newsletter will normally be sent out no more than once per month.

Our mailing list is for our use only, we will not sell or pass on your information to third parties. You may also remove yourself from the mailing list at any time.

When you place an order, we assume you are giving your consent to us to collect information about you. This information will be used to process your order efficiently and we will not sell or pass on your information to third parties.