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 What is VAT Exemption / Relief?


Put simply, VAT exemption allows chronically sick or disabled people to buy eligible items at 0% rather than 20% VAT - thus saving them a significant amount of money. It is normally far easier to claim this exemption when buying online.

Not all products are eligible for VAT relief such as Batteries , so we are obliged to charge VAT at the prevailing rate for those products that are not VAT exempt,

Who is eligible for VAT relief?

To be eligible for VAT relief the government says you have to fit the following criteria:


A person is 'chronically sick or disabled' if he/she is a person:

  1. With a physical or mental impairment which has a long-term and substantial adverse effect upon his/her ability to carry out everyday activities; with a condition which the medical profession treats as a chronic sickness, such as diabetes; or
  2. Who is terminally ill.

Important Note: It does NOT include a frail elderly person who is otherwise able-bodied or any person who is only temporarily disabled or incapacitated, such as with a broken limb.

What proof do we need to provide?

In order to waive VAT on your purchase, the government requires a simple declaration to be made as to the nature of your disability at the time of ordering. No proof of your disability need be shown to any party at any time.

Its very easy to claim VAT relief, all we need to know is the name, address & disability of the person the item is for & what their chronic sickness or disability is. We don't need a doctor's letter or any reference numbers.

vat exemption is declared in the checkout form
  

We do NOT decide if an item is or isn't exempt and we don't make any more or less money if we charge you VAT or we don't charge you VAT